Aura Lounge in Surat Thani

🕗 opening times

comments 3

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  Tracy Nguyen

  :: 02 October 2017 17:36:57

  We wanted to have a sunset cocktail and early dinner so we decided to drive like 30 mins across the island to be here. We even made a reservation in advance but when we arrived they did not accept outside guests so they said fully booked in every lounge and restaurants. To be honest, as a Conrad standard, your staff is quite rude to us, I didn’t want to say unfriendly. I marked Conrad as my list for the next trip but to be honest, it won’t happen and I will tell all my friends about this. I am very disappointed!

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  Yves Van Kerrebroeck

  :: 02 October 2017 17:26:38

  I’d actually like to review this place but after making a reservation (and confirming it) for a sunset cocktail and early dinner, we arrived only to be told they are not accepting any outside guests. They did not honour our reservation at all and we had driven 30mins for nothing. This is absolutely bad practice and unacceptable for any restaurant or bar, let alone one that pretends to uphold the high standards that Conrad Samui advertises. We actually called twice to make sure our reservation was fine. Very disappointing. For any outside guest looking to come here for dinner; avoid at all cost or be prepared to be sent back by the lovely client-focused staff of Conrad Samui...

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  Danny Gorman

  :: 28 February 2017 13:53:44

  Located on the patio outside Jahn, it's a beautiful setting to watch the sunset. Note that it's open pending weather conditions.